Questions, answered

It turns your paintings, photos, prints, or products into a walkable 3D gallery that you share with one link. Visitors stroll around it in their browser and tap any piece for details.

Two ways. Paste a link to your store or portfolio (Shopify, Etsy, WooCommerce, Squarespace, Wix, and more) and we pull in your pictures, titles, and prices. Or upload your own images directly, each with its own title and description.

Yes. On the create screen choose Upload your own images, add your pictures, and give each one a title and an optional description. It becomes a pure showcase gallery with no prices or cart, perfect for artists and photographers. You can still edit everything afterward.

No. We hang everything on the walls for you. You can drag, swap, resize, or remove any piece, change frames, and edit the text, all by clicking.

Yes. You can drop a video onto a wall, add text panels, write the intro plaque that greets visitors, and add photos or a YouTube/Vimeo video inside any product description. It is all done by clicking, no code.

Click and drag to look, use the W A S D or arrow keys to walk, or drag a finger on a phone. On a VR headset you can step inside and look around for real. Tap any piece to see its details and buy.

Yes. Creating and editing a gallery is completely free, with no credit card. You only pay when you decide to make a gallery public.

Only when you want to make a gallery live (public and shareable). Until then it stays private and free.

Per gallery, based on its size: Small $12.99/mo, Medium $18.99/mo, Large $24.99/mo. Yearly is cheaper (about two months free). Each plan starts with a 7-day free trial.

Yes. Every gallery plan starts with a 7-day free trial when you make it live. You are not charged until the trial ends, and you can cancel anytime.

Yes, from Manage subscription in your dashboard. You keep access until the end of the period you have already paid for.

Once it is live you get one link, like mygallery3d.com/your-gallery. Anyone can open it and walk around. No account or sign-in needed for visitors.

Yes. The same link opens on a phone, a tablet, a laptop, or a VR headset, all in the browser with nothing to install. On a phone visitors drag a finger to look around; in a VR headset they can step inside and walk through it.

The gallery becomes private again, so the public link no longer opens it. You can make it live again anytime.

Yes, as many as you like. Each gallery you make live has its own plan at its size, and they all stay live independently.

Yes. Open the gallery's settings and choose Transfer to another design. You get a preview of the new look with all your same pieces and text, while your live gallery stays exactly as it is. Publish the preview to swap it in (your old version is saved as a backup draft), or leave it and nothing changes.

PRO is a single add-on ($9.99/mo) for your whole account that unlocks extra features across all of your galleries.

Visitor analytics, your own logo and brand color on the gallery, a custom cover image, embedding your gallery on your own website, connecting your own Meta Pixel and Google Analytics, a bigger image library (250 uploaded images instead of 100), and removing the MyGallery3D badge.

They are separate. Going live is per gallery: it makes that one gallery public and shareable, priced by its size. PRO is one add-on for your whole account that adds analytics, branding, embedding, and more on top. A gallery has to be live to be seen; PRO is optional polish. Buying PRO does not make a gallery public on its own.

A picture you choose that becomes the preview card when you share your gallery link, and the first image visitors see while the gallery loads. If you do not set one, we use your first piece.

They let your gallery report visits to your own ad and analytics accounts. When someone views a piece, adds to cart, or checks out, we automatically send those events to your Meta Pixel and Google Analytics. That powers retargeting ads (showing your ads again to people who visited) and your own reports. You do not set up anything technical: just paste your IDs and we fire the standard events for you.

Your store's pixel only works on your store, which is a different website from your gallery, so it cannot see what happens inside the gallery. Paste the same Pixel and Analytics IDs here so your gallery feeds the same audiences and reports instead of being a blind spot. Etsy does not let sellers add their own pixel to Etsy itself, so for Etsy shops the gallery may be the only place you can run your own pixel.

With Google, an email and password, or a one-tap email link. Whatever you prefer.

Yes. Payments are handled by Lemon Squeezy, a trusted payment provider. We never see or store your card details.

Its subscription is cancelled automatically so you are not charged for a gallery that no longer exists. If it was your last live gallery, your PRO add-on is cancelled too.